Fintech giant PhonePe has launched 'PhonePe UPI 123Pay', a new service enabling UPI transactions for feature phone users without requiring an internet connection. This initiative aims to bring digital payment capabilities to over 200 million feature phone users, promoting financial inclusion across India.
A significant majority (57%) of India's investment advisors are concentrated in just five metro cities, leading to concerns about financial inclusion and the spread of financial market products beyond urban centres, according to a Business Standard analysis of Sebi data.
RBI Governor Sanjay Malhotra stated that the central bank consistently views fintechs as 'valuable partners' in shaping India's future financial system, crediting the sector with expanding financial inclusion, enhancing customer experience, and streamlining credit delivery, particularly for MSMEs.
Reserve Bank Governor Sanjay Malhotra on Wednesday exhorted the fledgling fintech ecosystem to focus on the underserved sections of the society to deepen financial inclusion. Speaking at the annual Global Fintech Fest in Mumbai, Malhotra accepted that serving the "privileged" will be a lucrative business, but urged the smaller companies to focus on the underserved.
A report by IIT Bombay suggests that the proposed Merchant Discount Rate (MDR) framework for Unified Payments Interface (UPI) transactions needs rationalisation before implementation to safeguard public trust in the digital payments system, highlighting that UPI's long-term economic benefits outweigh potential incremental income from merchant fees.
A new EY India report highlights how young professionals, women wealth creators, entrepreneurs, ESOP beneficiaries, and digitally active consumers from Tier-2 and Tier-3 cities are fundamentally changing India's wealth ecosystem. This shift is evidenced by increased participation of young and women investors, a rise in disciplined investing via SIPs, and the crucial role of Digital Public Infrastructure in democratizing access to long-term wealth creation. The report predicts over 100 million new investors by 2035.
PhonePe has announced a significant expansion plan to deepen digital payment infrastructure across India's towns and villages. This initiative includes hiring over 20,000 sales personnel and deploying more than 50 lakh payment devices, with a strong focus on rural areas, aiming to bring small merchants into the formal financial ecosystem.
Queen Maxima of the Netherlands, the UN Secretary-General's Special Advocate for Financial Health, visited Mumbai to understand India's digital public infrastructure, including UPI and AI, in improving financial health for salaried individuals. She interacted with healthcare professionals and SalarySe leaders, praising India's advancements in financial inclusion and technology's role in empowering individuals.
RBI Governor Shaktikanta Das on Thursday said financial inclusion will continue to be a "policy priority" for the central bank to make the post-pandemic recovery more equitable and sustainable. The Reserve Bank of India will very soon be coming out with the first financial inclusion index, which will assess progress in terms of access, usage and quality, Das said, while speaking at the Economic Times Financial Inclusion Summit. It is the responsibility of all stakeholders to ensure that the financial ecosystem (including the digital medium) is inclusive and capable of effectively addressing risks like mis-selling, cybersecurity, data privacy and promoting trust in the financial system through appropriate financial education and awareness, he added.
The Unified Payments Interface (UPI) has completed a decade since its launch, becoming the backbone of India's digital payments ecosystem. It has seen exponential growth in transaction volume and value, expanding financial inclusion and setting a global benchmark for real-time payments.
Prime Minister Narendra Modi celebrated the Unified Payments Interface (UPI) completing a decade, calling it a major turning point in India's digital payment journey. Launched in 2016, UPI has become the backbone of India's digital payments ecosystem, showing exponential growth in transaction volume and value, and is a key pillar of the Digital Public Infrastructure.
Enterprising women business correspondents, known as BC Sakhis, have facilitated transactions worth Rs 27,000 crore in Uttar Pradesh, earning Rs 75 crore in commission over the past four and a half years. BC Sakhis, appointed under the nationwide women empowerment programme, are members of self-help groups (SHGs) who are trained and certified to provide banking and financial services in rural areas.
Nandan Nilekani, co-founder of Infosys, has urged for the expanded adoption of the Account Aggregator (AA) framework to facilitate formal credit access for self-employed individuals and gig workers. He highlighted its potential to enable cash-flow-based lending by leveraging diverse data streams, moving beyond traditional asset-based lending, and fostering a more inclusive digital financial infrastructure in India.
InsuranceDekho and RenewBuy have merged to establish India's largest artificial intelligence (AI)-enabled insurance distribution platform, targeting a significant premium book and extensive reach across the country.
The essence of financial inclusion is to ensure that a range of appropriate financial services is available to every individual and enable them to understand and access those services.
Days after the PM announced a financial inclusion package, a look at how banks and insurance firms are going about it and what lies ahead.
Business systems that serve customers who are starkly above or below the average customer on any parameter need to be differently designed. Forcing one-size-fits-all products is not a good solution, says Rama Bijapurkar.
Arunachal Pradesh Chief Minister Pema Khandu highlighted that the success of UPI, which handles nearly half of the world's real-time digital transactions, stems from a collaborative ecosystem including financial inclusion, digital identity, and affordable internet. He attributed this digital payments revolution to the vision of PM Narendra Modi.
Financial inclusion has been on the top of the govt's top agenda.
A new report, the Digital Credit and Inclusion Index (DCII) 2026, reveals that Tier-2 cities are spearheading digital credit adoption in India. The study, a collaboration between Pahle India Foundation and Amazon Pay, highlights that salaried women are borrowing more than men and that digital credit is primarily used for consumption, with limited productive use.
Bharti Airtel is strategically shifting its focus towards data centres, cloud services, and financial services as key drivers for its next phase of growth, leveraging significant past investments in digital infrastructure, as outlined by Chairman Sunil Mittal in the company's Annual Report for 2025-26.
The Government of Karnataka has called for enhanced collaboration with the BFSI and FinTech sectors to bolster its technology ecosystem and accelerate the adoption of innovative solutions. This initiative, discussed at an Industry Meet, aims to foster partnerships between government, industry, and academia, particularly through programmes like 'Government First', in preparation for the Bengaluru Tech Summit 2026.
RNFI Services Ltd has received in-principle authorisation from the Reserve Bank of India (RBI) to operate as a Payment Aggregator - Physical (PA-P). This approval allows the company to expand its financial infrastructure into physical, offline, and in-store payments, complementing its existing regulated financial services portfolio.
The Indian government has approved the sale of a 60.72 per cent stake in IDBI Bank Ltd to Canadian billionaire Prem Watsa's Fairfax Financial Holdings Ltd for approximately 52,878 crore, a move that reflects improving India-Canada ties and marks a significant turning point for the bank.
Trai chairman Rajiv Khullar says, India has to pull up its stocks in order to achieve financial inclusion.
By the time she finished her term as SBI chairman, she was overseeing over two lakh employees, 24,000 domestic branches, 100 international ones and a bank that had stepped into the technological age and become youth-friendly. Meet Arundhati Bhattacharya, the first woman chairman of the State Bank of India and president and CEO, Salesforce, South Asia.
'Reliance has had a very, very strong history of shareholder value and growth, and that's what we need to focus on the further journey from the IPO.'
Sources said bank chiefs would discuss the challenges of taking the UID project ahead by accessing the data available with the branch network (for corroborate identity). Bank branches have extensive nationwide data about their customers. Unique identity envisages authentication -- "Are you who you claim to be?
The efforts will also be made to introduce mobile banking on all kinds of phones, Finance Minister Arun Jaitley told reporters after meeting the heads of PSU banks here on Thursday.
USAID looks forward to working with each to make financial inclusion a long-lasting and sustainable reality in India.
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Usage of mobile technology in financial service will help the financial inclusion initiative and enhance delivery systems, said the D&B report on the BFSI sector.
A top official of the Reserve Bank of India (RBI) said banks are in a better position as compared with other entities to lead the financial inclusion goal in India, though mobile companies have been allowed to partner them.
PhonePe, at the Global Fintech Fest 2026, unveiled its strategic vision for the next decade, focusing on inclusive digital progress for individuals, households, and businesses across India. The roadmap details innovations in financial inclusion, wealth creation, credit access, and merchant solutions.
At a time when the Micro Finance Institutions (MFIs) have drawn flak due to steep interest rates charged by them, the Reserve Bank of India (RBI) Deputy Governor K C Chakrabarty has categorically stated that such institutions cannot play any role in financial inclusion.
India is actively integrating payment system harmonisation into its Free Trade Agreement (FTA) negotiations, especially with countries hosting a large Indian diaspora. This strategy aims to leverage India's growing fintech ecosystem, facilitate cross-border financial services, and position India as a global hub for financial services exports, particularly through platforms like GIFT City.
A two-day weekend would help employees recover physically and mentally. They would return better prepared for branch work that demands patience, judgment, and accuracy, asserts Tamal Bandyopadhyay.
The Financial Inclusion Advisory Committee under RBI Deputy Governor K C Chakrabarty is expected to suggest appropriate regulatory framework to ensure that financial inclusion and financial stability move in tandem, the RBI said in a statement.
Meghalaya has shown significant progress in digital transactions and financial inclusion, recording 32.76 crore digital transactions and nearly 10 lakh Jan Dhan accounts by 2025-26. Efforts like the JAM Trinity and financial literacy programmes have expanded banking access, with a high percentage of bank account holders adopting digital modes. The next phase focuses on enhancing financial literacy and cyber resilience, especially in rural areas.
Indian para-shooters staged a protest during the send-off ceremony for the Aichi-Nagoya Asian Para Games contingent, alleging widespread corruption, manipulation, and financial extortion in the selection process.
The government has decided to chalk out a two-year programme to push financial inclusion initiatives by banks to bring it in line with the unique identity plan for the country.
